Consumers’ emotional reactions to negative publicity and crisis management in the health care industry: A multiple case study of Lipitor and OxyElite pro
2014.10.3155
Rhee, Hosung Timothy, and Sung-Byung Yang. "Consumers’ emotional reactions to negative publicity and crisis management in the health care industry: A multiple case study of Lipitor and OxyElite pro." Social Science Compulter Review 32.5 (2014): 678-93. Web.